Included services & booking information

Good to know

Included in the price
  • On the first morning of your stay the breakfast box is for free
  • Towels, tea towels, bed linen
  • Car parking space
  • Use of the lift
  • Free use of the ski and bike depot
  • Free Wi-Fi
  • Guided hikes with experienced mountain guides from the Drei Zinnen Alpine School (four times a week from June to September and guided snowshoe hikes three times a week from December to March)
  • Südtirol Guest Pass  for the free use of public transport throughout South Tyrol (all year round)
  • Sexten Card for the free use of the Sesto Shuttle 440 (only in the summer months)
  • Information material: Calendar of events, various brochures about mountain bike tours, hiking routes, cross-country ski trails, ski slopes and toboggan runs
For an extra charge
  • Breakfast baskets (click HERE to order)
  • Bread roll service (click HERE to order)
  • Drinks service (click HERE to order)
  • Culinary pampering service (e.g. delicious Schlutzkrapfen) (click HERE to order)
  • Exclusive use of the wellness centre at the Sporthotel Bad Moos in Sesto with advance booking with Ariane and a 10% discount on the entrance fee
  • 15% discount on admission to the outdoor swimming pool in Sesto, minigolf or climbing, directly opposite Ariane’s Guesthouse in summer with the Sesto Card

Booking information

Check-in & Check-out

On the day of arrival, the flats are ready for check-in from 15:00. 
On the day of departure, check-out must take place by 10:00 am.

Pets

We love nature and we love animals. However, we ask for your understanding that pets are not allowed in our flats.

Smoking

Our entire house is a non-smoking area. We ask for your understanding.

Cancellation policy

Up to 30 days before the agreed arrival date of the guest at the latest, the accommodation contract can be cancelled by the guest without payment of a cancellation fee using a unilateral written declaration. (If a refund of the deposit paid is requested, the total amount minus a processing fee of € 50 will be transferred back, otherwise, the amount can also be credited for a next booking). In the event of cancellation by the guest, the guest is obliged to pay the following cancellation fee:

  • Cancellations up to 30 days before arrival are free of charge.
  • For cancellations 15-30 days prior to arrival, 50% of the total price will be charged.
  • For cancellations made 14 days or less before arrival, we charge 100% of the total price.
  • In the event of cancellations at short notice, no show, late arrival and/or early departure, all booked days will be charged.

Travel cancellation insurance

We recommend that you take out travel cancellation insurance. You can find more information on this at: https://www.europaeische.at/en/